Thanks to advanced digital technologies, companies now find themselves in a position to truly transform the contact center customer service experience.
“With a truly modern CIS, a utility should be empowered to explore new offers and new programs and engage with customers personally in the moments that matter. With this modern approach, utilities of all sizes can drive exceptional omnichannel communication, simplify customer engagement, and deliver more value to the utility business.”
From Linear to Love: A New Era of Utility Customer Service If the utility industry had a Facebook page, they […]
Utilities opt to use cloud-based analytics, despite lack of monetary incentives By Jill Feblowitz It’s been over two and a half […]
CAPEX | OPEX and a path forward for Utilities adopting SaaS technologies.
Behavioral Energy Efficiency works according to the Harvard Business Review.
What are your neighbors doing?
Following these five steps can help established companies update their business models for a new era. by Jagoron Mukherjee Photograph […]
Public Utilities Enhance Energy Efficiency Programs with Oracle REDWOOD SHORES, Calif. – November 5, 2018 – Elizabethtown Gas and Riverside […]
Oracle Utilities Saves Enough Power to Take San Francisco Off-Grid for a Decade! Read all about it! And let’s discuss […]
With a passion to ensure that every global citizen has access to clean and affordable energy & water, John leads […]
Clean Up the State! Keep Arizona Beautiful supports local community cleanups, recycling events and beautification projects throughout Arizona. When […]
With direct partnerships from Arizona Textile Recyclers, FlexGround Inc., and ESPN, Keep Scottsdale Beautiful proudly collected nearly 30,000 shoes. Diverting […]
DON’T TRASH ARIZONA Report littering when you see it. It costs taxpayers more than $3 million every year to clean […]
“The Greenest Show on Earth” Keep Scottsdale Beautiful has the honor of partnering with the Waste Management Open during the […]
ONE-STOP RECYCLING AND SHREDDING – November 18 Keep Scottsdale Beautiful invites you to our bi-annual, “I-Recycle Scottsdale” event, a one-stop […]