
5 Digital Technologies Transforming Contact Center Customer Service
Thanks to advanced digital technologies, companies now find themselves in a position to truly transform the contact center customer service experience.
Attorney at Law
Lawyer, Professor, Community Organizer, Philanthropist, Former Elected Official
Thanks to advanced digital technologies, companies now find themselves in a position to truly transform the contact center customer service experience.
“With a truly modern CIS, a utility should be empowered to explore new offers and new programs and engage with customers personally in the moments that matter. With this modern approach, utilities of all sizes can drive exceptional omnichannel communication, simplify customer engagement, and deliver more value to the utility business.”
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Behavioral Energy Efficiency works according to the Harvard Business Review.
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